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Building

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1. Why do I need a building permit?

The issuance of a building permit ensures that appropriate plans have been reviewed and the resulting construction is inspected to satisfy local, State and Federal requirements to safeguard the public health, welfare and safety. These requirements include building construction codes for fire and earthquake safety, energy conservation codes, and zoning codes.

2. How long will it take to get a Building Permit?

Depending on the scope of work proposed, it could be an over-the-counter permit or take up to six weeks or longer depending on Design Professionals. The Building Division’s goal is for a 10-day turnaround for the first review and 5-day turnaround for each additional review.

3. What is an Owner-Builder?

The term “Owner-Builder” can mean three different things: 1)“Owner as Worker”, 2)“Owner as Contractor” or 3)“Owner as Employer”.

For important information you need to know BEFORE pulling your permit please visit the Owner-Builder web page.
Owner-Builder Information

4. I want to remodel my kitchen. Will I have to bring the whole house “up to code?”

No. Your work will be limited to the area(s) shown on the approved plans. For example: If you modernize the kitchen with new wiring, you would not be required to re-wire the entire house.

5. I recently purchased a house which had work done without a permit. I also have performed further work without obtaining permits. Will everything have to be ripped out?

Not necessarily. It depends on the complexity of the work done and whether or not it meets City standards and codes. Please contact us to discuss your particular situation.

6. Are there regulations concerning the use of streets and sidewalks for the placement of construction-related vehicles and material?

Yes, please contact our Public Works Department at (805) 773-4656 for more information.

7. What happens if I do not obtain a building permit?

Property owners who build or remodel structures without obtaining the necessary permits are in violation of the Uniform Building Codes and various ordinances. They may be required to remove the structure. Unless the structure is removed, approvals are still required. Upon sale of the property, you must disclose any work that has been done without the benefit of required permits. This could jeopardize the sale of your property.

8. How much will my permit cost?

It depends on the type of project being permitted. Fees tend to be job specific, usually provoking more questions than answers. If you wish to get an estimate specific to your project, please call the office at (805) 773-7040.

9. How do I check the status of my plan check?

Call the office at (805) 773-7040 to get a status.

10. How do I obtain a re-roof, plumbing, electrical or mechanical permit?

Most of these are over-the-counter permits. You will need to bring a completed Building Permit application into the Building Division. Building Permit Application

11. What are Green Buildings and are they important?

Green buildings are those built using innovative building techniques to reduce energy and water usage while still providing a high level of economic, engineering and environmental performance. Additional information on green buildings can be obtained from www.slogreenbuild.org. or U.S. Green Building Council

12. What Codes are enforced in Pismo Beach?

The City of Pismo Beach has adopted new Building Codes effective January 1, 2011
2010 California Building Code (Volumes 1 and 2)
2010 California Residential Code
2010 California Electrical Code
2010 California Mechanical Code
2010 California Plumbing Code
2010 California Energy Code
2010 California Green Building Code
2010 California Historical Building Code
2010 California Existing Building Code
2009 International Property Maintenance Code

The new codes will be effective January 1, 2011 and will govern all projects that are submitted for plan check on or after the effective date. Permit applications that have been submitted and paid plan check fees prior to January 1, 2011 will be reviewed and permitted under the 2007 California Codes as long as the plan check has not expired. More...

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Business License

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1. How do I get an application for a City of Pismo Beach Business License?

Pick up an Application in person at the Finance Office at City Hall (760 Mattie Road), download an application from the Website, or request by phone (805) 773-4655 or mail that an application be mailed or faxed to you.

In addition to a regular license to do business within the City there is a Contractor Business License and a Special Events Business License. Business License Application

2. How much does a business license cost?

Fees vary depending on type of business. For many retail and services businesses, the annual fee is based on the amount of Gross Receipts. A Home Occupation Permit is required if the business is conducted from a home in Pismo Beach. The fee for the Home Occupation Permit is $100.00.

3. What if my business is home-based?

Every business conducted from a home in the City of Pismo Beach must first get a Home Occupation Permit (from the City’s Planning Department). Then submit the completed Home Occupation Permit to Finance as part of the application for a City business license. Home Occupation Permit

4. Where do I get the application for a Home Occupation Permit?

Pick up an Application in person at the Planning Department at City Hall, 760 Mattie Road, download an application from the Document Center at the City Website, request one to mailed or faxed to you by calling (805) 773-4658.

The fee for the Home Occupation Permit is $100.00. Document Center

5. How long does it take to receive the business license?

Usually, Business Licenses are mailed about a week after receipt of a complete application (including payment).

6. How do I get a business license for special events, such as Art in the Park, Car Show, etc.?

In addition to a regular license to do business within the City there is a Special Events Business License. This application is for use by vendors with no permanent place of business in the City of Pismo beach, and includes vendors who may do business only on selected days. Fees vary depending on one-time use, 6- or 12-month application. Business License for Special Events

7. When do I need to renew my license?

Once you have a Business License, the City will automatically mail a renewal notice to the mailing address of record about thirty (30) days before the expiration date. If you do not receive a renewal notice before the expiration date, please contact the Finance Department. Failure to receive a renewal notice does not relieve the business owner of responsibility for renewing the business license - nor is it grounds for waiving any penalties due.

8. What if I sell my business?

A business license is not transferable. The license is terminated when business ownership changes. The new owner will be responsible for obtaining his/her own business license.

9. How do I obtain a Fictitious Business Name?

Fictitious business names are filed with the County of San Luis Obispo County Records Office in the City of San Luis Obispo. To contact the Records office, call (805) 781-5088 or visit their web page at www.slocounty.ca.gov. SLO Clerk-Recorder

10. How do I obtain a resale or sales tax permit?

To obtain a Seller's Permit, contact the State Board of Equalization at (800) 400-7115, or visit their web site at www.boe.ca.gov. State Board of Equalization

11. If I hire someone to do work at my home, such as gardening or housekeeping services, do they need to have a City of Pismo Beach business license?

Yes. All persons or businesses doing work within the City limits are required to obtain a City of Pismo Beach business license. To verify if the person you hired has a business license, call (805) 773-4655.

12. What if I have a complaint about a business located in the City of Pismo Beach?

The City does not handle complaints about unfair business practice or poor service. If the complaint is regarding unfair business practice or poor service, contact the Better Business Bureau at (562) 216-9240 or visit their website at www.labbb.org. Better Business Bureau

13. What if I have a complaint about a contractor that I hired to do work at my home?

All complaints against contractors are handled through the Contractors State License Board. they can be reached at (800) 321-2752, or visit their website at www.cslb.ca.gov. Contractors State License Board

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City Attorney

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1. Who is the City Attorney?

David Fleishman is the City Attorney for Pismo Beach. He has represented nearly 40 cities and other local public agencies during the course of his career. He has been City Attorney since November 2003. The City Attorney's Office provides legal service to the City Council, agencies, boards, departments, and offices in the City of Pismo Beach.

The City Attorney is selected by, and answerable to the City Council.

2. Does the City Attorney represent individual citizens who live in Pismo Beach?

No. The City Attorney does not represent Pismo Beach residents in private legal matters, although as a contract city attorney, the City Attorney may have clients other than the City of Pismo Beach, provided such representation does not constitute a conflict of interest.

3. If I have been involved in an accident and feel as though the City of Pismo Beach is at fault, what should I do?

To file a claim against the City, you must serve the claim, either by mail or personal delivery, at the:
City Clerk's Office
760 Mattie Road
Pismo Beach, CA 93449.

To obtain a claim form, you may contact the City Clerk by mail or by calling (805) 773-7003. Neither the City Attorney nor any other City employee can render you legal advice on your claim. You may wish to consult with your own attorney to determine your legal rights.

4. Where can I get a copy of the Municipal Code or City Ordinance?

Hard copies of codes or particular ordinances can be obtained by contacting the City Clerk office at (805) 773-4657. Pismo Beach Municipal Code

5. How do I contact the City Attorney?

The City Attorney maintains regular office hours at City Hall on a weekly basis. Should you feel that a meeting with the City Attorney is necessary, please contact the City Clerk's office at (805) 773-7003 for further informaiton.

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City Clerk

Show All Answers

1. How can I get a copy of the agenda?

Agendas are available on the Friday prior to the Tuesday meeting and are available on the website by visiting www.pismobeach.org/agenda.

You can also pick up a copy of the Council agenda at the City Clerk’s Office located at 760 Mattie Road, Pismo Beach. Agenda & Minutes

2. How can I get a copy of a staff report?

Staff reports are available once they have been distributed to the Council, generally on the Friday before the Tuesday meeting. Staff reports can be viewed by clicking on the “Meetings Online” tab to the left of any webpage or on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

3. How can I get a copy of a Resolution or Ordinance?

Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

4. How do I request copies of City documents?

Requests for public documents may be made through the City Clerk's Office in person, in writing, by phone or by Access Pismo Beach. The City has 10 calendar days to respond and will advise the requestor, as to fee, if any, and availability of those records for inspection or photocopying. Access Pismo Beach

5. How can I submit a concern, question, request, suggestion, etc. to the City?

Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

6. How can I find out what happened at a Council meeting?

You can attend the meeting in person, watch the meeting live on Tuesdays, beginning at 5:30 p.m. on Charter Communications Ch. 20, watch the recorded meeting daily during meeting weeks on Charter Communications Ch. 20 at 9:00 a.m., 6:00 p.m., and 1:00 a.m. or view the meeting live on the City’s website using our video streaming module. Our video streaming module also features archives of past meeting. Meetings Online

7. How can I get a DVD of a City Council meeting?

You can purchase a DVD of a City Council meeting by contacting the City Clerk’s Office at (805) 773-4657. You may also view the City Council meeting on our website through the steaming media archive. Meetings Online

8. When is the next City Council election and what are the requirements to run for office?

City Council elections are held on the first Tuesday of November in even-numbered years. The next election is scheduled for November 2, 2010. Each candidate must be a resident of the City and a registered voter. For further information please contact the City Clerk at (805) 773-7003. Election Information

9. How do I obtain a Marriage License?

The City does not issue marriage licenses. Licenses may be obtained from the San Luis Obispo County Clerk-Recorder’s Office located at 1055 Monterey Street, Suite D120, San Luis Obispo, CA 93408. The telephone number is (805) 781-5080. SLO Clerk-Recorder

10. Can I get married on the beach?

Yes, with certain restrictions:
1. A permit is not required.
2. There is no fee for getting married on the beach.
3. Areas are available on a "first come first serve" basis.
4. The beach is public property, therefore no area can be reserved, roped or sectioned off.
5. Weddings are limited to just the ceremony. Receptions can take place at a hotel or hall.
6. Set up of chairs are allowed.
7. Guest are to be kept at a maximum of 50 guest.
8. No amplified music.
Please call the City Clerk's Department at (805) 773-7003 for additional information.

11. Where do I get the City's demographics?

Please contact the City's Planning Department at (805) 773-4658.

12. Do I need a Special Event Permit if I am having a private party in my own home?

Generally speaking no. However, if the event will be large scale you might want to call the City Clerk at (805) 773-7003 to be sure. Certain elements, parades, runs, etc. for example, require a City permit. Special Event Application

13. Can I apply for a Passport at City Hall?

Yes. The City Clerk’s Office is one of 9,000 passport acceptance facilities. You will need to apply in person if you are applying for a U.S. passport for the first time: if your expired U.S. passport is not in your possession; if your previous U.S. passport has expired and was issued more than 15 years ago; if your previous U.S. passport was issued when you were under age 16; or if your currently valid U.S. passport has been lost or stolen.
For more information on getting a new passport, please visit the Department of State website.
Department of State - Passport Infomation

14. Can I renew my Passport at City Hall?

Unfortunately City Hall can not process passport renewals. Renewals are done by mail. However you can only renew your passport if: Your most recent passport is available to submit and it is not damaged; you received the passport within the past 15 years; you were over age 16 when it was issued; you still have the same name, or can legally document your name change.

You can get a passport renewal application form by downloading it from the Department of State website.

If your passport has been, altered or damaged, you cannot apply by mail. You must apply in person. Department of State - Passport Renewal Infomation

15. Where do I go for Birth, Death, or Marriage Certificates?

The San Luis Obispo County Clerk-Recorder handles these services. The Clerk-Record’s office is located at 1055 Monterey Street, Suite D120, San Luis Obispo, CA 93408. The telephone number is (805) 781-5080. SLO Clerk-Recorder

16. How often is the City Newsletter published and how is it distributed?

The Clam Chronicle is published quarterly and is mailed at no cost to all Pismo Beach postal customers. Past issues are available on the City’s Archive Center. Archive Center

17. How do I file an appeal to the of a Planning Commission decision?

Appeals must be filed in the Office of the City Clerk within 10 working days of the Planning Commission decision, exclusive of holidays. A $730.00 filing fee applies if outside the Coastal Appeal Zone. Appeals within the Coastal Appeal Zone area are free of charge.

Once the application is received, the City Clerk will contact you with the appeal hearing date.

Once the application is received, the City will contact you with the appeal hearing date. Appeal Application

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City Council

Show All Answers

1. When does the City Council meet?

The regular meeting schedule is the first and third Tuesdays of each month at 5:30 pm. However, these schedules can vary, so you may check with the City Clerk's Office, or access the City’s calendar. City's Calendar

2. May I address the City Councilmembers at a meeting?

Yes, the public may address the City Councilmembers at meetings. You will need to complete a speaker slip and hand it to the City Clerk at the start of the meeting.

3. Would the City be willing to adopt a proclamation or resolution regarding my issue?

Please provide your request in writing to the City Clerk or by Access Pismo Beach. Generally, the City only issues resolutions and proclamations for matters that particularly pertain to the City of Pismo Beach; however, the City Clerk and/or the City Manager will review your request and determine whether the Council will issue a proclamation or resolution. It is helpful to provide copies of proclamations and resolutions either from other years, or other municipalities in California that have supported your request. Access Pismo Beach

4. How can I submit a concern, question, request, suggestion, etc. to the City?

Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

5. Do the City Councilmembers represent individual districts?

No, the City Councilmembers are elected at-large and represent the entire City.

6. Is Pismo Beach a General Law or Charter City?

The City of Pismo Beach is a General Law City.

7. What Political Parties do the City Councilmembers belong to?

The City Councilmembers are non-partisan.

8. How do I invite the City Council to an event?

Invitations should be sent as early as possible to the attention of the City Council as a whole, or to an individual Councilmember, to 760 Mattie Road, Pismo Beach, CA 93449.

9. How do I schedule a meeting with the City Council?

The general public may schedule an appointment with an individual councilmember by contacting them directly. Contact information is available on the Council home page. If you would like to speak to the entire Council at one time, you may speak for a timed, 3-minute period during the Public Comments portion of the City Council meeting. Council Contact Information

10. What is the Home Improvement Program and how can I apply?

A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10. Brochure

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Downtown Paid Parking

Show All Answers

1. Why is paid parking necessary in the downtown area?

• To better manage parking
• To provide funding for parking projects and maintenance
• To eliminate general taxpayer funding of parking projects

2. Why are there no meters in front of each parking space?

• To centralize the issuance of parking receipts
• To eliminate the need to maintaining hundreds of individual parking meters
• Centralized Parking Pay Stations offer more payment options

3. Where are the Parking Pay Stations?

• The Parking Pay Stations are located throughout the paid parking areas of downtown
• Parking Pay Stations are marked with specialized signage noting the locations
• Refer to the enclosed map, for the exact locations

4. How do I use the Parking Pay Stations?

• Insert Coins or Credit Card/Debit Card. Time may be purchased in 1-hour increments with card(s) and various amounts of time with coins.
• Paid Parking can be bought up to 8 hours maximum and can be pre-purchased before the operating hours of 10:00am to 6:00 pm.
• Once you have decided on the amount of parking time and paid your amount, press the green button and a receipt will be issued to you. This parking receipt needs to be displayed face-up on the right side of your dash to confirm your purchase.

5. What are the hours of operation?

• Paid Parking is enforced from 10:00 am to 6:00 pm everyday, including week-ends and holidays.
• Parking prior to 10:00 am and after 6:00 pm is FREE!

6. What are my parking alternatives?

• Park before or after the enforcement hours.
• Park farther from the downtown area, where free parking along city streets can be found.
• Park off-street in private parking areas or dirt lots available to the public. Do not park on private land, if so marked.

7. If I have problems, complaints or issues, who can I contact?

City of Pismo Beach – Parking Division
585 Dolliver Street (at the corner of Dolliver & Hinds)
Pismo Beach, CA. 93449
805-773-7451 voice
805-773-1725 fax

8. Does the City offer free metered public parking for “Qualified Veterans”

Yes. Per Assembly Bill 190 the City allows free use of metered public parking for “Qualified Veterans” who possess certain issued license plates on the registered owners automobiles.

These qualified veteran license plates include:
*Pearl Harbor Survivors
*Legion of Valor Recipients
*Prisoner of War Veterans
*Congressional Medal of Honor Awardees
*Purple Heart Medal Recipients

This law was enacted by the State as a way of demonstrating continuing appreciation for the sacrifices and contributions made by these special veterans and extended to the surviving spouses of these veterans who continue to display these identified special plates.

NOTE: This bill does NOT include the special issue “Veterans Organizations” issued plates, which any veteran can apply for and receive.

Qualified veterans could park in any parking spot within the City of Pismo Beach Paid Parking area for the complete day without having to pay for parking. Please keep in mind this law is for “metered parking” only, and has no effect on free; but timed locations.
Paid Parking Area Map

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Engineering

Show All Answers

1. Do I need a permit to work in the City right-of-way?

Any work in the City right-of-way needs a Encroachment Permit. Encroachment Permit

2. Where are my sewer lateral, water lateral, right-of-way , property line and public utilities?

Most of this information can be accessed at the Engineering Department counter. The City typically has accurate information on sewer and water mains and public right of way. The City also has some records indicating location of onsite water and sewer laterals and private property lines.

3. When will my street be repaved or other public improvements be completed?

Please refer to the Capital Improvement Program Report. The City prepares a Capital Improvement Program each year. Capital Improvement Program

4. My street is flooding, who do I call?

You can contact Public Works at (805)773-7053 for assistance. After hours you can contact dispatch at (805)773-2208. However the homeowner or resident is responsible for protection of their own property.

5. My street needs sweeping, who do I call?

Please refer to the Street Sweeping Schedule or call (805)773-7053 for additional assistance. Street Sweeping Schedule

6. Who do I contact for garbage collection?

South County Sanitary is responsible for the City's garbage collection. You may call (805)489-4246 for assistance.

7. How do I get a stop sign installed on my street?

Submit a request in writing to the Traffic Safety Committee, 760 Mattie Road, Pismo Beach, CA 93449 and they will determine if a stop sign is warranted.

8. How do I get my curb painted red?

Submit a request in writing to the Traffic Safety Committee, 760 Mattie Road, Pismo Beach, CA 93449 and they will determine if a red curb is warranted.

9. How do I get my sidewalk fixed?

In residential neighborhoods residents are responsible for their own sidewalk repair. Please contact the Engineering Department at (805)773-4656 prior to starting work.

In commercial areas the City maintains the sidewalks therefore please call (805)773-7053 for assistance.

10. There is an injured marine animal on the beach, who do I contact?

Contact the Department of Fish & Game at the Marine Mammal Center (805)771-8300.

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General

Show All Answers

1. What is the address and how do I get to City Hall?

City Hall is located at 760 Mattie Road, Pismo Beach, CA 93449.

Traveling from 101 South, take the Shell Beach exit, turn right onto Mattie Road.
Traveling from 101 North, take the Shell Beach exit, turn left onto Mattie Road.

2. How can I submit a concern, question, request, suggestion, etc. to the City?

Access Pismo Beach is an easy way to send your questions, complaints and compliments directly to the City staff person who can help you. We hope you enjoy this service and we look forward to getting back to you. Access Pismo Beach

3. How can I obtain a copy of a City Resolution or Ordinance?

Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

4. How do I report a broken streetlight?

If you notice an outage, call the Public Works Department at (805) 773-7053 or by Access Pismo Beach.

5. How do I report graffiti?

The City appreciates your help in alerting us to graffiti problems in our community. If you observe graffiti in the City, please note the location and call the Public Works Department at (805) 7058 or by Access Pismo Beach.

6. What company provides cable TV service in the City of Pismo Beach?

The cable TV provider in the City of Pismo Beach is Charter Communications. Charter Communications customer service office can be reached by calling (805) 544-2688. Charter Communications

7. Who do I call with a water & sewer utility billing question?

You may call the Finance Department at (805) 773-4655 Monday – Friday from 8:00 am – 5:00 pm. Water & Sewer Service

8. How often are streets swept?

Street Sweeping Route 1: Swept every Monday and Wednesday
Streets west of Hwy 101 between Pismo Creek and Bay: Price, Dolliver, Cypress (south of Dolliver), Hinds, Pomeroy, Wadsworth (Dolliver to Bello) (excluding stub streets running into highway)

Street Sweeping Route 1A: Swept every Wednesday
Streets west of Hwy 101: Dolliver (South of Pismo Creek), Frady, Main, Price Canyon, Stimson, Oceanview, Addie, Hollister, Pismo (between Dolliver and Price), Cypress, Wadsworth and San Luis (south of Doliver, north of Main) (excluding stub streets running into highway)

Street Sweeping Route 1B: Swept once per Month the Day after Trash Day
Streets west of Hwy 101: Porter, Harloe, Bay, and San Luis (between Price and Dolliver), Park (east of Dolliver) (excluding stub streets running into highway)

Street Sweeping Route 2: Swept the First Tuesday of each Month
Shell Beach Road/Price Street (Dolliver to El Portal): Includes Harbor View, Wilmar, Franklin, Mattie, Corralitos, Spyglass, Solano, Ebb Tide, Silver Shoals, South Beachcomber, North Beachcomber, Searidge, Florin, Hermosa, Indio, Topaz, El Portal

Street Sweeping Route 3: Swept the Second Friday of each Month
Five Cities Drive, James Way (to Oak Park), Oak Park (west between James and Five Cities), Crest, Summit, Skyline, Margo, Elaine, Christina, Norma, Dugan, Effie, Houston, Ridge, Panorama, Shamrock, White Oak, Oakwood, Limerick, Frances, Vista Pacifica, Irish, La Colima, La Floricita, La Gaviota, El Viento, La Puesta Del Sol, Ventana, La Garza, Whitecap, Valley View, Capanna, Villa, Highland, Wave, Surf, Coral, Reef, Rancho Pismo, Miguelito, Vincente, Clydell, Santos, Princesa, Cima de Colina

Street Sweeping Route 4: Swept the Third Tuesday of each Month
Shell Beach Road (between Seacliff and Cliff), Cliff, Seaview, Palisades, Pier, Leeward, Pearl, Water, Ocean, Winward, Boeker, Placentia, Castaic, Santa Fe, Esparto, Wawona, Capistrano, Palomar, Montecito, Morro, Cuyama, Vista del Mar, Terrace, Shoreline, Naomi, Baker, Paddock, Coburn, Ruby, Seacliff

Street Sweeping Route 5: Swept the Fourth Tuesday of each Month
Pismo Heights east of Hwy 101: Oceanview, Bettiga, Solar, Dell, Stimson, Bello, Pomeroy, Pismo, Hollister, Wadsworth, San Luis, Harloe, Bay, Shaffer, Baxter, Hanford, Porterville, Selma, Lemoore, Long View, Stratford, Fresno, Bakersfield, Taft, Visalia, Tulare, Delano, Merced

Street Sweeping Event Route: Swept per event contract
Streets west of Hwy 101 between Pismo Creek and Bay: Price, Dolliver, Cypress, Porter, Bay, Harloe, San Luis, Wadsworth, Hollister, Pismo, Main, Pomeroy, Hinds, Stimson, Oceanview, Park, Addie (excluding stub streets running into highway) Street Sweeping Schedule

9. How do I become a volunteer for the City of Pismo Beach?

Volunteer opportunities exist in many areas of the City including the Police Department, the Fire Department, and the Recreation Department. Every effort to help is appreciated, but we are particularly in need of volunteers who are able to work a set schedule on a regular basis. If you would like to volunteer for the City, please contact the Department in which you are interested.

Another way to volunteer for the City is by serving on a board or commission. Please contact the City Clerk’s office at (805) 773-7003 to learn about current vacancies.

10. What is the weather like at Pismo Beach?

Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

11. There is an injured marine animal on the beach, who do I contact?

Contact the Department of Fish & Game at the Marine Mammal Center (805)771-8300. The Marine Mammal Center

12. What is the Home Improvement Program and how can I apply?

A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10. Brochure

13. Can ashes of a loved one be scattered at Pismo Beach?

It is unlawful to scatter human ashes within the City of Pismo Beach. Sattering of ashes need to be made 3 miles out to sea. There are private charters who service the Pacific Coast area including Pismo Beach, Avila Beach and Morro Bay whom offer sea burial service to the public.
Ashes on the Sea: (877)277-2799
Affordable Sea Burial: (888)908-8800

Burial at Sea is regulated by the U.S. Environmental Protection Agency. Any calls regarding this issue would be best handled by the EPA. EPA Website

14. How do I safely dispose of my home generated needles and syringes?

San Luis Obispo County IWMA has instituted a mandatory "Take-Back Sharps" ordinance that requires any pharmacy inside the county that sells sharps to take them back from the public for FREE. With help of grant funding, we supply local pharmacies with sharps containers to give out FREE to the public. Currently, there are 44 pharmacy drop-off locations found throughout the County. [Additional Infromation]

15. How can I dispose of Latex Paint?

Thanks to a new mandatory ordinance, there has been some changes to the latex paint recycling program in San Luis Obispo County. Residents can now take back leftover latex paint to any location that sells paint for free recycling and disposal. Latex Paint Retail Take Back Locations

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Home

Show All Answers

1. What is the address and how do I get to City Hall?

City Hall is located at:
760 Mattie Road
Pismo Beach, CA 93449

Traveling from 101 South, take the Shell Beach exit, turn right onto Mattie Road.
Traveling from 101 North, take the Shell Beach exit, turn left onto Mattie Road.

2. How can I obtain a copy of a City Resolution or Ordinance?

Resolutions and Ordinances are available on the website’s Document Center. Once in the Document Center select the City Council document folder. Document Center

3. How do I report graffiti?

The City appreciates your help in alerting us to graffiti problems in our community. If you observe graffiti in the City, please note the location and call the Public Works Department at (805) 773-4656
or by Access Pismo Beach. Access Pismo Beach

4. What is the Home Improvement Program and how can I apply?

A home improvement grant program for low to moderate income homeowners has been established by the Pismo Beach Redevelopment Agency. Many minor home improvements can be achieved with the program for homeowners, including mobile homes. Check out the attached brochure for more information, or call the Economic Opportunity Commission at 541-4122, extension 10.
Brochure

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Human Resources

Show All Answers

1. How do I find out about job openings at the City?

Recruitments for both full and part positions will be posted on the website under Human Resources. Persons interested in receiving an email notification as position recruitments open, should sign up under Notify Me. Notify Me

2. Where can I get an Employment Application?

Employment Applications can be obtained by downloading from the website or by contacting the Human Resource Department. Employment Application

3. Can I email my Employment Application?

No. The Human Resource Department requires your original signed application to be submitted. You can submit your application either in person or by mail to:
City Hall
760 Mattie Road
Pismo Beach, CA 93449

4. Can I send in a copy of my resume or an application for you to keep on file for the next recruitment?

No. A completed City application for a current recruitment must be received in the Department of Human Resources during the application dates. Resumes are welcome, but will not be accepted in lieu of a completed City application.

5. What types of benefits does the City of Pismo Beach offer?

See the Employee Benefits page to view a complete list of employee benefits. Employee Benefits

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Lifeguard Program

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1. Can I walk my dog on the beach?

Yes, but it must be on a leash at all times. Pet owners must be responsible for cleaning up after their pet. Dogs are not permitted on the Pismo Pier.

2. What do I do if I find an injured or loose animal?

The Dept of Animal Regulation should be contacted for further instruction. Their number is (805) 781-4400.

3. Can I camp on Pismo Beach?

No. Camping is not permitted on Pismo Beach proper but it is permitted just a few miles south on Pismo State Beach. Pismo Beach does have a large recreational vehicle park and campgrounds where camping is permitted.

4. Can I have a fire on Pismo Beach?

Barbeques in hibachi or container-type barbeques are allowed on Pismo Beach. Open fires are not allowed on the beach.

5. Can I drive a vehicle or ride a horse on Pismo Beach?

Neither motor vehicles nor horses are permitted on Pismo Beach. However they are permitted a few miles to the south on Pismo State Beach.

6. Can I dig for clams on Pismo Beach?

Yes, but you must have a fishing license and must follow guidelines for size and quantity if you want to remove any from the beach.

7. What is the weather like at Pismo Beach?

Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

8. Do I need a Fishing Permit/License to fish off the Pismo Beach pier?

No fishing license is required to fish off the pier. However if you plan to fish from the shoreline or from boat, a license is necessary. Also, if you are planning to park in the pier parking lot between the hours of 11:00 pm and 4:00 am in order to fish, you will need a parking pass, obtainable in the lobby of the Pismo Police Station on 1000 Bello Street.

9. 18. How Can I find out about water quality in Pismo Beach?

San Luis Obispo Environmental Health Services takes ocean water samples at three separate locations near the City pier. Samples are analyzed for three types of indicator bacteria, which at sufficient concentrations indicate the potential presence of bacteria that may cause human illness. The results are compared to standards established by the State. If any of the State standards are not met, a Health Advisory is issued.

A Health Advisory warns bathers to avoid water contact activities due to the presence of elevated levels of bacteria. An advisory spans fifty yards north and south of the area where the sample is collected. Beaches are posted with advisory signs and remain posted until sample results indicate that bacteria levels meet State standards.

The website http://www.slocounty.ca.gov/PA.htm is updated when weekly sample results become available. This information is also available on our hotline (805) 788-3411.
San Luis Obispo Environmental Health Services

10. Does the City of Pismo Beach offer a Junior Lifeguard Program?

The City of Pismo Beach does offer a Junior Lifeguard program. For more information please email rhoward@pismobeach.org or call Michelle Pearson at 773-7031.

11. Can I swim or ride my jet ski near the pier?

It is unlawful:
A. To ride or to use any surfboards, paddleboards or any similar objects made entirely or partially of wood, metal, glass, hard plastics or any other hard substance within one hundred feet of the pier;
B. To use any surfboard, paddleboard or similar object within the entire beach safety area in a manner that constitutes a hazard to any other person near or in the immediate vicinity of the person using said object;
C. To swim within one hundred feet of the pier;
D. To launch or operate jet skis within five hundred yards from the low mean tideline or within kelp beds and sensitive wildlife areas within the designated beach safety area of the city limits;
E. To fail or refuse to obey any reasonable command, order, instruction or direction of any police officer, fire safety personnel or lifeguard given in connection with or with reference to any use, operation, manipulation or handling of any board, surfboard, paddleboard, jet ski, etc.
F. Except for smoke generated by portable barbeques as authorized in Section 12.20.060, and except for ceremonial, religious or educational purposes, to smoke within the boundaries of the beach safety zone. As used in this subsection, “to smoke” means the carrying or holding of a lighted pipe, cigar, cigarette, or any other lighted smoking product or equipment used to burn any tobacco products, weed, plant, or any other combustible substance. Actions prohibited by this subsection include emitting or exhaling the fumes of any pipe, cigar, cigarette, or any other lighted smoking equipment used for burning any tobacco product, weed, plant, or any other combustible substance. A violation of this subsection is an infraction.
G. To dispose of cigarette butts, cigar butts, or any other smoking-related waste in the beach safety zone, except in any specifically designated smoking waste receptacle. (Ord. 07-02 § 2, 2007: Ord. 95-05 § 2 (part), 1995)

12. Can I jump off the pier?

Except for public agency training and rescue, it is unlawful for any person to dive or jump or in any manner propel themselves from any portion of the city pier at any time. (Ord. 95-05 § 2 (part), 1995)

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Parks & Halls

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1. Do I need a permit to get married on the beach?

No.

2. Can I reserve a campsite through you?

No, you have to call Reservation America at (800) 444-7275. Reservation America

3. Do I have to reserve a designated area to use it?

No, but if you want to guarantee that area for your event you do have to reserve it. If not it is on a first-come-first-serve basis.

4. Does the city provide equipment (table & chairs) with the rental of designated areas within a park?

No.

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Planning

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1. How does someone apply for planning approval?

Typically, an applicant will consult with Planning Staff prior to submittal in order to determine the permit type and process for their project. After an initial meeting with Planning Staff, an applicant should fill out the appropriate application materials and submit a complete application package to the Planning Division. An applicant for a large residential or commercial project should consider going through the Conceptual Review process in order to allow staff/Planning Commission to informally review a proposed development and provide guidance before substantial commitments of time and money are made in the submission of an application.

2. How do I determine where my property lines are?

Your property lines can be determined by a licensed surveyor completing a survey of your property. The City has plans that show your lot dimensions; however, you cannot determine the exact location of your lot lines without a survey of the property. The City does not recommend any specific surveyor or survey company.

Please check your phone book for a list of surveyors.

3. Where can I get a copy of "as-built" plans of my house/site/commercial building?

You may contact the Building Department at (805) 773-7040 or the Planning Department at (805) 773-4658 to find out if we have a set of plans for your house/site/commercial building.

4. Do I need a permit for flatwork or to pave my driveway?

Permits are not required for flatwork or repaving of an existing driveway. However, if you propose to relocate the driveway, you must contact the Planning Division at (805) 773-4658 and the Engineering Division at (805) 773-4656.

5. Do I need a permit to reface my sign?

Yes, Planning & Building Division approval is required. Contact the Planning Division at (805) 773-4658 and the Building Division at (805) 773-7040.

6. What is the zoning on my property?

Please contact the Planning Division at (805) 773-4658 to obtain zoning information.

7. What can I build on my property?

Once you obtain the zoning and General Plan designation for your property from the Planning Division, you can view our Zoning Codes to determine the permitted uses within your zoning district. Zoning Codes

8. I’m building an addition to my Home/office/commercial building. What are my setbacks?

Setback information can be obtained from the City’s Zoning Codes and from the Development Standard Handouts for the various Planning Areas in the City. You must know the zoning designation of your property in order to determine the setback information. Zoning information is available by contacting the Planning Division at (805) 773-4658. Planning Documents/Forms

9. What new developments are going on in the City?

See Current Projects of Interest or contact the Planning Division at (805) 773-4658 to obtain information on new development within the City. Current Projects

10. Do I need a permit to build a fence/wall? Or can I add some lattice above my existing wall or fence?

Building permits are required for all retaining walls. Building permit applications are available online from the Building Division. Generally, the maximum fence height permitted in the City is 6 feet within rear yards and 42-inches for front yard fencing. Building Division

11. How do I file an appeal to the of a Planning Commission decision?

Appeals must be filed in the Office of the City Clerk within 10 working days of the Planning Commission decision, exclusive of holidays. A $730.00 filing fee applies if outside the Coastal Appeal Zone. Appeals within the Coastal Appeal Zone area are free of charge.

Once the application is received, the City Clerk will contact you with the appeal hearing date.

Once the application is received, the City will contact you with the appeal hearing date. Appeal Application

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Police

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1. Do you use volunteers?

Yes, volunteer services are a vital part of the Pismo Beach Police Dept. Volunteers serve in various capacities throughout the department. Graduates of our Citizen Academy are eligible to become members of the Citizen Volunteer Patrol (CVP). CVPs perform tasks such as traffic control, vacation house checks, transportation of court documents, and much more. Currently the Pismo Beach Police Department has 13 volunteers. If you would like more information about the volunteer opportunities that exist within the department, please contact Police Administration at (805) 773-7029.

2. Can I walk my dog on the beach?

Yes, but it must be on a leash at all times. Pet owners must be responsible for cleaning up after their pet. Dogs are not permitted on the Pismo Pier.

3. What do I do if I find an injured or loose animal?

The Dept of Animal Regulation should be contacted for further instruction. Their number is (805) 781-4400.

4. My neighbor’s dog barks constantly and at all hours. Who do I need to notify?

You can contact the Dept of Animal Regulation. Their number is (805) 781-4400.

5. Can I camp on Pismo Beach?

No. Camping is not permitted on Pismo Beach proper but it is permitted just a few miles south on Pismo State Beach. Pismo Beach does have a large recreational vehicle park and campgrounds where camping is permitted.

6. Can I have a fire on Pismo Beach?

Barbeques in hibachi or container-type barbeques are allowed on Pismo Beach. Open fires are not allowed on the beach.

7. Can I drive a vehicle or ride a horse on Pismo Beach?

Neither motor vehicles nor horses are permitted on Pismo Beach. However they are permitted a few miles to the south on Pismo State Beach.

8. Can I dig for clams on Pismo Beach?

Yes, but you must have a fishing license and must follow guidelines for size and quantity if you want to remove any from the beach.

9. What is the weather like at Pismo Beach?

Temperatures range year round from the high 50’s to the high 70’s. Gusty afternoon wind and morning coastal fog are prevalent in the spring and summer months.

10. Does the department do fingerprinting?

Yes, we will do ink prints for a fee of $10.00. No appointment is necessary but you must come in between the business hours of 8:00 am – 6:00 pm, Monday - Friday.

Live Scan is offered at the Police Department. The fee is $12.00, Department of Justice fees vary. Live Scan is done by appointment only on Tuesdays and Thursdays 10:00 am - 5:00 pm.

11. What are your hours of operation?

The Pismo Beach Police Department is open 24 hours a day, 7 days a week.
Administrative Business Hours: 8:00 am – 5:00 pm, Monday – Friday.
Records Bureau Hours: 8:00 am – 6:00 pm, Monday – Friday.
Property Room Hours: 9:00 am – 6:00 pm, Monday – Thursday. (Property is released by appointment only.)

12. Where is the Police Department located?

The Pismo Beach Police Department is located at:
1000 Bello Street
Pismo Beach, CA 93449

Driving Directions
Coming Northbound on Hwy 101
Exit Wadsworth, turn Right on Wadsworth, turn Right on Bello St.

Coming Southbound on Hwy 101
Exit Pismo Beach/Hwy 1, turn Left on Price St., turn Left on Wadsworth, turn Right on Bello St.

13. Can I get a Pismo Beach Police shoulder patch?

At this time the Pismo Beach Police Dept. does not give out its shoulder patches to collectors. We apologize for not being able to contribute to your collection.

14. What permit(s) do I need to sell alcohol at an event?

Any non-profit organization which sells alcohol for an event will need to complete an Alcohol Use Application from the Pismo Beach Police Department which will be reviewed and signed by the Chief of Police. This application will then need to be submitted to the Dept of Alcoholic Beverage Control (ABC) in San Luis Obispo located on 3220 S. Higuera St., Suite 305. For more information about alcohol sales or service, contact the ABC at (805) 543-7183.

15. How do I obtain an Alcoholic Beverage License?

Contact the Department of Alcoholic Beverage Control at (805) 543-7183 for more information on obtaining a license to sell alcohol.

16. How do I obtain a Carry Concealed Weapons Permit (CCW)?

Initial request to carry a concealed weapon must be reviewed by the Chief of Police. Applicant will then need to complete a Police Dept. CCW application, a DOJ CCW application, be fingerprinted, obtain training with the weapon, have medical clearance, and pay applicable processing and fingerprint fees. Contact Police Administration at (805) 773-7029 for more information.

17. Do I need a Fishing Permit/License to fish off the Pismo Beach pier?

No fishing license is required to fish off the pier. However if you plan to fish from the shoreline or from boat, a license is necessary. Also, if you are planning to park in the pier parking lot between the hours of 11:00 pm and 4:00 am in order to fish, you will need a parking pass, obtainable in the lobby of the Pismo Police Station on 1000 Bello Street.

18. How do I obtain a Taxi Permit with the City of Pismo Beach?

To obtain a permit to drive a taxi cab in Pismo Beach, you must do the following:
1. First obtain a taxi permit through the San Luis Police Dept or Arroyo Grande Police Dept. These agencies perform a full background and medical check before issuing a permit. Pismo Beach “piggybacks” on these checks and therefore does not need to conduct its own to issue you a permit.
2. Come to the Pismo Beach Police Dept between 8:00 am and 5:00 pm, Monday through Friday. Bring the following:
* Original, un-expired San Luis or Arroyo Grande taxi permit.
* Original, un-expired California Driver’s License.
* Two (2) color passport size current photographs.
* $57.60 processing fee.
3. Complete the Pismo Beach Taxi Permit Application. Upon review of all material submitted, the Chief of Police will authorize/deny a taxi permit with the City of Pismo Beach. The permit is good for one year.

19. How do I request a ride-along?

To ride along with a patrol officer, you must complete the Ride-Along Request form and submit it to the Police Department to be reviewed by the on-duty Watch Commander. Please specify what days/hours you would like to ride along. Ride-along requests are given priority to those who have a legitimate need to know more about law enforcement such as those applying for a position with the Police Department or students with a Criminal Law major. Ride-Along Application

20. Does the Police Department give tours?

Yes, tours can be arranged with the Administrative Secretary at (805) 773-7029. Tours can be tailored to the group’s interests.

21. Street Closures

Street closures may be set up for some special events. Street closures will be posted on the NewsFlash section of this website just prior to the event date. News Flash

22. Reports

Copies of reports are usually available 7-10 working days from the date the report was taken. There is a .20 cent charge per page for the report.

23. Clearance Letters

So we can assist you with the preparation of a Clearance Letter you will need to provide the following information:

• Your current name
• Any previous names or nicknames you’ve used
• Your complete date of birth
• Your current address
• A phone number where you can be reached during normal business hours
• The name and address of the agency/company requesting the clearance.
• The length of time you have lived in Pismo Beach

You can receive this service in person or by mail.

If you report in person, expect a wait of no longer than 30 minutes. Please bring a copy of your current Driver’s license or State ID.

If you make your request by mail you must send a signed letter which includes the above items in addition to a copy of an identification card that displays your signature. Please put ATTN: Records in the address on the envelope. You should receive your clearance letter within five days when applying by mail.

The fee is $35.00 for each clearance letter. Fees may be paid by cash, check or money order (made payable to the City of Pismo Beach)

24. Citation / Fix-it Stickers

To have a "fix it ticket" signed off you will need to bring the ticket along with the vehicle to the Pismo Beach Police station. An officer will check the vehicle to verify the correction was made and sign off the citation. There is a fee of fifteen dollars ($15.00) for this service when signing off citations issued by other agencies. There is no fee for signing off Pismo Beach PD citations. The $15.00 fee is separate from all other fees and fines related to the citation. The $15.00 fee does NOT waive the citation fine.

25. Vehicle Releases

Impounded vehicles are subject to $119.00 CASH ONLY fee for the release which is paid to the Pismo Beach Police Department. Towing and storage charges are to be paid to the towing company and are separate from this charge. Vehicle Releases can be made ONLY to the registered owner of the vehicle. If the registered owner is unlicensed, they must bring a licensed driver with them to take possession of the vehicle. If the registered owner is unable to retrieve the vehicle, they must give written permission to the individual picking up the vehicle that is signed by a notary public.

30 day impounds are subject to the approval of the on duty Watch Commander to be released prior to 30 days.

26. Victims' Rights

On November 4, 2008, the People of the State of California approved Proposition 9, the Victims’ Bill of Rights Act of 2008: Marsy’s Law. This measure amended the California Constitution to provide additional rights to victims. This card contains specific sections of the Victims’ Bill of Rights and resources. Crime victims may obtain additional information regarding Marsy’s Law and local Victim Witness Assistance Center information by contacting the Victims of Crime Resource Center at 1-800-Victims or 1-800-842-8467. Victims' Rights Webpage

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Public Works

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1. What should I do if I am experiencing sewer problems?

Although there are many reasons for a sewer malfunction, if you advise the City that you are experiencing problems, they will investigate and ascertain whether or not it is related to the sewer main. If it is not a malfunction on the part of the City, the property owner is responsible for any problems from the lateral to the main.

2. Where can I get sandbags?

The City of Pismo Beach provides a limited number of sandbags for our citizen’s flood control needs. They are available outside of the Corporation Yard located at 550 Frady Lane, off Pacific Coast Highway/Dolliver (next to the baseball fields). Sandbags are also available at most hardware and farm supply stores. Bring a shovel and be prepared to fill your own bags.

3. Who do I contact to get a pothole fixed?

Road areas that may be dangerous to pedestrians and vehicles should be reported immediately to the Streets Division at (805) 773-7053. A temporary repair will be made followed by a permanent repair as soon as possible.

4. Whom do I contact to report a problem with a street light?

PG&E does repairs to streetlights. You have three options available for reporting problems.
- Call the City at (805) 773-4656 (we will advise PG&E).
- Call PG&E toll free at (800) 743-5000
- Fill out a form online at PG & E

You will need to have the street address closest to the pole in addition to the pole number, which is located 7' above the bottom of the pole. Report Streetlight Problem to PG&E

5. Who do I contact after hours for a Water or Wastewater problem?

If a Water or Wastewater emergency occurs after regular business hours (Monday - Friday, 7:30 am -4:00 pm), contact police dispatch at (805) 773-2208 and report the problem. Standby personnel will be contacted by dispatch and respond to the emergency.

6. Where does our water come from?

Surface Water: Lopez Lake – The City is entitled to receive 896 acre feet per year, approximately 292 millon gallons of water.

State Water: The City is entitled to receive 1100 acre feet per year, approximately 358 million gallons.

Groundwater: Arroyo Grande Aquifer – The City is entitled to extract 700 acre feet per year, approximately 228 million gallons of water.

7. What kind of disinfectant is used in the City’s Drinking Water?

Chlorine and or ammonia are used as a disinfectant in the drinking water to maintain a disinfectant residual.

Note: If you own fish you need to remove ammonia & chlorine from the water in the aquarium before fish are put in it, it is recommended that you talk to your pet supply for the correct treatment of the water for your fish.

8. Where does the City’s responsibility end on a water service lateral?

The City’s responsibility for maintaining water service lines ends at the water meter, the customer is responsible for the line on the customer side of the meter.

9. Where does the City’s responsibility end on backflow devices?

The City’s responsibility for service laterals to backflow devices ends at the customer’s property line or before the first above ground isolation valve to the backflow device if it is in the City’s right of way.

10. Is Fluoride added to the City’s drinking water?

No fluoride is added to any of the City’s water supply, although there is some naturally accruing fluoride in the water, it is recommended that you see your Dentist for any supplemental fluoride treatment that may be needed for proper dental protection.

11. Does the City sample the drinking water?

The City samples the drinking water on a regular basis pursuant to California Department of Health Services and the U.S. Environmental Protection Agencies requirements.

12. Where can a copy of the City’s Annual Consumer Confidence Report (C.C.R.) be found?

A copy of the C.C.R. can be obtained at City Hall in the Engineering Department; the C.C.R. has information in it about sampling of all sources of water and other pertinent information pertaining to the City’s water system for the full calendar year. The C.C.R. for each calendar year is mailed to every resident in the City by July 1st of each year.

13. Where does the City’s responsibility end on a sewer service lateral?

The City is responsible for the sewer main only. The customer is responsible for the sewer lateral from their building to the main.

14. Who is responsible for trimming trees?

In residential areas, trees and all plant material in parkways are the responsibility of the homeowners for whose residential property boundaries abut the parkway(s). (City Municipal Code section 12.12). In commercial areas, the City Public Works Parks Division will maintain all street trees and plant material in business/commercial-zoned parkways. Tree Policy

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Recreation

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1. How do I register online for an activity?

Yes. Online registration opens 2 to 5 days before walk-in registration, which means participants who register online receive first priority. However the software company that provides this service charges a small convenience fee. However, the City offers a 4% discount on your online registration to help offset the convenience fee.

On-line Registration

2. Why does the City offer a 4% discount on online classes?

Although the convenience of this system provides is worth the 6% additional cost, the City wants to ensure it is available to as many people as possible, so the discount will cover a portion of the 6% convenience fee registrants are charged to use this online system.

3. Can I reserve a campsite through you?

No, you can call Reservation America at(800)444-7275 Reserve America

4. How do I request a Customer ID and password for an online registration account?

Using the online registration service click on "Request Account", fill in all requested information, and pick a login name and password. On-line Registration

5. Can I view my transaction history and print out my past receipts online?

Yes, using the online registration the "My Account" feature allows you to view a detailed list of your past transactions with the Pismo Beach Recreation Division. Just login, click the My Account button, and select Account Detail to view the receipt and/or print it out for your records. On-line Registration

6. What is the City’s Federal Tax ID Number?

The number is 95-6000762

7. Do I need a permit to get married on the beach?

No.

8. Do I have to reserve a designated area to use it?

No, but if you want to guarantee that area for your event you do have to reserve it. If not it is on a first come first serve basis. Reservations can be made through the Parks & Halls Department at 773-7039 Parks & Halls

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Risk Management

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1. What is a “claim”?

In the event you believe the City has caused damage to your personal property or bodily harm, you have the right to file a “claim” against the City for damages. To file a claim against the City, you must serve the claim, either by mail or personal delivery, at the City Clerk's Office, 760 Mattie Road, Pismo Beach, CA 93449. To obtain a claim form, you may contact the City Clerk by mail or by calling (805) 773-7003. You can also download the claim from the City’s website. Liability Claim Form

2. How do I file a claim for monetary damages against the City?

State law requires claims against the City to be submitted on an official Pismo Beach claim form. Claim forms are available through the City Clerk by mail or by calling (805) 773-7003. You can also download the claim. The claim form should be completed with the most detailed and specific information available. Incomplete claim forms will be returned to the claimant as insufficient. Liability Claim Form

3. What happens to the claim after it is filed?

The claim is forwarded to the City's claim adjuster for handling. The claim adjuster will contact the claimant to discuss the claim and determine damages. The adjuster recommends to the City if the claim should be accepted or denied.

4. Is this the same thing as small claims court?

No, small claims court is part of the San Luis Obispo Superior Court. However, a person must have filed a claim with the City, and their claim must have been rejected by the City, before filing an action with the small claims court.

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Utility Services

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1. How do I establish water & sewer utility services?

A Water & Sewer Service Application must be filled out and can be submitted in various ways to establish utility services.

In Person: Apply at the Finance Department, 760 Mattie Road, Pismo Beach.

Mail: Mail the application for service along with the appropriate fees to: Finance Department, 760 Mattie Road, Pismo Beach, CA 93449.

Drop Box: The City's night drop box is located in the parking lot at City Hall.

The City requires 24-hours advance notice to establish service. The City does not conduct business on Saturdays, Sundays, or major holidays. All requests for service must be received by close of business on Thursday for service to be available for the weekend. [Additional Information]

2. How do I close my account for water & sewer utility services?

Utility services can be terminated by contacting the Finance Department at (805) 773-4655 and requesting the date that service is to be terminated. There is also a 24-hour advance notice required for the termination service.

3. When is my utility bill due?

Payment is due for your utility bill for water and sewer 30 days from the billing date shown on your regular bill. If payment is not made by this date, the bill becomes delinquent and a Delinquent Notice including penalties and interest is generated and mailed.

4. How can I pay my bill?

MAIL your payment to: City of Pismo Beach, Finance Department, 760 Mattie Road, Pismo Beach, CA 93449

NIGHT DROP BOX: Deposit payment in the Night Drop Box located in the City Hall parking lot.

PAY IN PERSON - Cash and check payments are accepted in the Finance Department.

AUTOMATIC PAYMENT SERVICE- Utility bill is paid automatically from your checking account on the due date stated on the bill. Please call (805) 773-4655 to receive an application to sign up for City of Pismo Beach Automatic Payment Service.

PAY ON-LINE - The City of Pismo Beach has partnered with Official Payments to offer payment of utility services over the Internet using the on-line payment service.

PAY BY PHONE - Official Payments also offers a convenient payment service via telephone. If you prefer to make your payment using your touch-tone telephone, please call toll-free at 1-800-2PAY-TAXsm (1-800-272-9829). At the prompt, enter Jurisdiction Code 1567.
Additional Information

5. Can I pay my utility bill with a credit card?

Yes, as part of our commitment to provide citizens with efficient, convenient service, the City of Pismo Beach has partnered with Official Payments to offer payment of utility services over the Internet using the on-line payment service and by telephone by calling 1-800-2PAY-TAXsm (1-800-272-9829).

Credit Cards Accepted:
American Express®, Discover®, Master Card®, and Visa® credit and debit cards are accepted. A small Convenience Fee applies On-line Payment Service Information

6. Can I pay my utility bill or check my account history on the City's website?

The City of Pismo Beach has partnered with Official Payments to offer payment of utility services over the Internet. Unfortunately viewing your utility bill on-line is not available at this time. On-line Payment Service

7. Does the City have a program that would allow me to authorize an automatic debit from my bank account to pay my water-sewer bill?

Yes. The City offers a service called "Auto-Pay". You may sign up for Auto Pay at the time or anytime after you establish service. Auto Pay is an automatic withdrawal program for your bi-monthly utility bill. You receive a copy of the bill, but your bank pays it for you with funds in your checking account. Payments are made on the due date shown on your bill. It will take at least two billing cycles to initiate the withdrawal of funds from your bank.

8. What are the various charges that make up my utility bill?

Water meters are read bi-monthly, for an average billing cycle of approximately 60 days. The utility bill includes fixed charges and charges for water consumption. The fixed charges include the following:

Water Meter Service Charge (by Meter Size) $29.20
Sewer Charge (Flat Rate) $68.28
Water Usage Fee (Varies per amount used—this example is 10 HCF of usage) $19.40
Total Bill: $116.88

Meter sizes have been determined by either a contractor or the building department and cannot be reduced to a smaller size.

Sewer commercial: According to classification. Call the Building Department at (805) 773-7040 for details.

The Water Meter Service Charge is charged upon all City water users to help pay for the cost of maintenance of the water mains, pump stations, equipment and water reservoir systems.

9. What occurs when the City receives a non-sufficient funds notice from a customer's bank?

See “What is a Delinquent Notice?”. The returned check and a $25.00 returned check fee must be paid in cash or money order only. Failure to pay for the NSF check and returned check fee will result in water service being terminated. The amount of the returned check and the returned check fee must be paid before service is restored. The service will be restored on the date the fees are paid if payment is received by 3:00 P.M., otherwise service cannot be restored until the next day.

10. Can I request my water bill for a specific date or cycle?

No. The City reads the water meters according to a route-reading schedule – currently . This schedule fixes the time the meters are read and the utility bill is prepared and sent to the customer.

11. What is a Delinquent Notice?

A Delinquent Notice is issued if payment has not been received by the due date originally shown on the regular bill. The Delinquent Notice includes penalty and interest charges and will show a new due date -approximately 10 days from the original billing due date. If the bill remains unpaid a shut-off notice will be hung on your door with a deadline for payment. If the bill remains unpaid after the deadline the water will be shut off. There is a $30.00 shut-off fee if your account is locked out due to non-payment.

12. Why was my account sent to collections?

Your account was closed with an unpaid balance and sent to a collection agency to pursue collection of payment of the debt.

13. What do I do if I go on vacation, return home on a non-business day, and find that my utility service has been terminated due to non-payment?

You must wait until the next business day. Pay your past due balance, plus a Lock Out Fee of $30.00, and your service will be restored.

14. Can my account be transferred if I move from one home to another within the City?

No. Because a deposit is required for each location, any deposit you have on your account will be applied to your balance when you close your account.

15. How is the meter reading performed?

Meter reading is performed by a contract meter reading company. Meters are read approximately the same date bi-monthly in accordance with a route reading schedule. The date can vary between 3 and 5 days depending on City Holidays or unforeseen circumstances.

16. Can the water meter be re-read if there is a question as to a reading error?

Yes. The Finance Department will have the meter read and re-checked for any errors. At that time, the meter will also be checked for malfunctions and leaks.

17. Since I pay a bi-monthly service charge that is based on the size of my water meter, do I own the water meter?

No, the City owns the meter. The service charge based upon water meter size is based upon all City water users to help pay for the cost of maintenance of the water mains, pump stations, equipment, and water reservoir systems.

18. How do I get a hydrant meter?

You can request a hydrant meter by calling or coming into the office. You must obtain a permit and complete an application for water service. There is a $1,000.00 refundable fee and a $65.00 non-refundable fee, for a total of $1,065.00. Contact the Building Department at (805) 773-7040 for more information. Hydrant Meter Service Application

19. Who do I call for Trash customer service?

Trash services are not provided by the City of Pismo Beach. Please contact South County Sanitation District at (805) 489-4246 to establish trash services.

20. Does the City pick up hazardous waste?

No. Please call South County Sanitation at (805) 489-4246 or Eco Solutions at (805) 481-9213.

21. Why am I required to sign up for trash if I don't want to?

City of Pismo Beach Municipal Code 8.12.100, Collection Mandatory reads as follows:

“A. Solid waste disposal service, subject to the limitations noted in this chapter will be provided by the city through its contract agent and it shall be mandatory for all places and premises in the city through its contract agent and it shall be mandatory for all places and premises in the city in or on which garbage or other solid waste is created, accumulated or produced to use the city’s collection service; provided, however, that there may be joint or multiple used of solid waste containers, subject to conditions established by the city.”