SB 998 Residential Utility Shutoff Service Policy

This policy has been established to comply with Senate Bill 998, known as the “Water Shutoff Protection Act” and approved by the Governor on September 28, 2018 (California Health and Safety Code Sections 116900, et seq.). This Policy is available here on the City of Pismo Beach website. The City’s Utility Billing office can be contacted by by email at or by phone at 805-773-4655 to discuss options for averting termination of residential water service for nonpayment under the terms of this policy. This policy does not apply to non-residential water service.

This policy is effective on February 1, 2020.